Get In Touch

+44(0)7788 347077

info@cmgstores.co.uk
customersupport@cmgstores.co.uk

Cambridge  Online Grocery Store

Frequently Asked Question!

Central Market Grocery Stores (CMGS) focuses on providing fresh Afro-Caribbean and high-quality food through an integrated approach. By prioritising sustainable sourcing practices, CMGS ensures that products are ethically and locally sourced to meet evolving consumer preferences, such as organic, vegan, and gluten-free options.

We guarantee the delivery of products at no fee with speeds. We’ll let you know the delivery date and price on the checkout page.

At CMGS, we offer the choice for the customer to decide whether he wants a replacement or money back. Upon receipt of a customer complaint about a particular product, we act according to the customer’s request.

If you’re cancelling an order on the website, select ‘My orders’ at the top of the page and then ‘Orders due for delivery.’ You’ll see a list of all your orders, including Click Collect. Find your order in ‘Orders due for delivery,’ then select ‘Cancel this order’. Select ‘Yes’ to confirm. To cancel orders placed via our WhatsApp portal, just contact our customer service or message us on our WhatsApp platform at +44 7788 347077

Identifying your order and promptly addressing any potential problems enhances customer service. You must include the order number if you want to complain or return an item to the retailer.

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