Refund and Returns Policy
Overview
We at Central Market Grocery Stores Limited are committed to providing fresh, high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Below is our detailed return and refund policy for your reference.
Refunds
1. Eligibility for Returns
To be eligible for a return:
The item must have been purchased directly from Central Market Grocery Stores Limited.
The item must be returned within 2 days of purchase or delivery.
Perishable goods such as fresh produce, dairy, meat, and bakery items can only be returned if they are damaged, spoiled, or delivered in error.
Non-Returnable Items
The following items cannot be returned:
Products marked as “final sale.”
Items that have been tampered with, used, or partially consumed.
Gift cards and promotional items.
